Privacy policy

Personal Data

This privacy policy describes the personal data we process when you use the websites of AEGEO SPA (hereinafter referred to as the "Websites"). It also describes how to use, share and protect your personal information, your choices about your personal data, and how you can contact us.

Data Controller

Responsible for the processing of your personal data in connection with this privacy policy is the company "AEGEO SPAS CONSULTING & MANAGEMENT OF WELLNESS CENTERS LIMITED LIABILITY COMPANY", with the distinctive title "Aegeo Spas Ltd.", the company which is headquartered in Ammoudara, Maleviziou, Andreas Papandreou Avenue, number 72, with TIN 998294829, IRS of Heraklion, as legally represented as "AEGEO SPA”, regards as the highest priority the security and protection of your personal data, in whatever capacity you communicate with or cooperate with us, such as indicatively but not limited to, candidates or active clients, employees, suppliers, traders, individuals, consumers or collaborating third parties. Your personal data includes any information that may lead, either directly or in combination with others, to your sole recognition or identification as a natural person. This category includes indicative details such as your name, TIN, social security number, your physical and electronic addresses, your landline and mobile numbers, your bank / debit / prepaid card numbers, your email addresses, your telephone and internet communications, data your logs, cookies, etc., and any other information that allows your unique identification according to the provisions of the General Regulation for the Protection of Personal Data (GRPPD) 2016/679), the applicable Greek legislation and the decisions of the Personal Data Protection Authority (PDPA).Please read this Privacy Policy and Privacy Policy of AEGEO SPA. By using our website and signing the relevant consent statement, wherever required, you unreservedly accept the practices described herein, the terms of which govern our contractual relationship between us and are incorporated into the terms of use of each service. In order to use some of the service-order options, we may further ask for your explicit consent by typing ("clicking") the corresponding option.

1. Subject

This Privacy and Protection of your Personal Data Policy aims to inform you of the terms of collection, processing and transmission of your personal data that we may collect as Controller. AEGEO SPA and its trained staff implement the 10 Principles of Processing of GRPPD 2016/679 (legality, objectivity, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality and accountability) in order to protect your rights as to the use of your Personal Data.

You have the following rights: of information and access, the rights to rectification or erasure of  your personal data, the rights to restriction and to data portability, the rights to object to processing and non-automated decision-making based on profile, under the conditions of the applicable legislation, the right to withdraw consent, where processing is based on consent, as well as the right to address the Personal Data Protection Authority in Greece (Kifissias avenue 1-3, 11523 Athens, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.) or in his/her country. The above shall apply without any discrimination and apply to all the processes they perform and to all the services provided by the companies of the group.
You also have the right to contact us at the "Processing Manager" details below, in order to submit any complaint, to exercise the above-mentioned rights with respect to the processing of your personal data and for any other information you wish.

2. Ways of collecting personal data - Security of transactions

AEGEO SPA will always ask you for the minimum required by law to acquire our products or services in order to take part in competitions and promotions or to register your resume and to serve our legitimate interests according to service provided by us, the contract between us or for marketing and promotion of our services and products. These include, as the case may be, a name, a debit / credit / prepaid card number, contact numbers, an email address, a postal address or an invoice or proof of service, and delivery details of your order.

AEGEO SPA retains your personal data only definitely for as long as is required by the contractual terms of each service, in conjunction with the applicable financial, banking, tax, telecommunication and other legislation, based on the purpose of processing, but also afterwards, to the maximum up to the  limitation of the claims and then anonymises or destroys them.

Your data generally is retained for a minimum of five (05) years unless otherwise provided by applicable law, or for as long as you wish to have an AIGAIO SPA account for a maximum period until the of any claims from our relationship are written off.

Where the legal basis is consent processing will be valid as long as you don’t withdraw your consent.

 In the case of submission of CVs, the personal data that is registered is maintained and processed for a period of one (01) year and then deleted or destroyed without notice.

 If you maintain a member account, your data is processed for the duration of the account and after it is deleted, it may still be retained for a minimum period of five (05) years up to a maximum until any claims from the services are canceled.

AEGEO SPA uses SSL protocol, with encryption up to 2048-bit, for secure online trading. This encrypts all of your personal information, including your debit / credit / prepaid card number, your name and address so that they cannot be read or changed when they are transferred to the Internet. Secure Sockets Layer (SSL) has been established globally as the most secure protocol for the certification of web sites for network users - and for encrypting data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sender software and decrypted by the receiving software, thereby protecting personal information when transferred. In addition, all information sent under the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transport.

User data (name, occupation, e-mail address, home address, etc.) and transactions of users of the e-shop are treated as private, as is the case with ordinary store transactions.

Users, when providing their data in the context of their transactions as with the present, enclose the data themselves which are the necessary data required in the scope of the execution of the transaction.

It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process the transaction between us.

3. Cases of personal data collection

AEGEO SPA collects your personal data in the following cases:

•    When filling in an application form on our website to buy a product and / or a service
•    When you voluntarily subscribe to printed or electronic directories by giving your consent to receiving printed materials, electronic or SMS news materials or other marketing materials, or to renew your preferences or when taking part in competitions, questionnaires and surveys.
•    When you visit and navigate to our websites where we collect information from your terminal device, such as your IP address, the operating system you are using, the appropriate type of data collection, such as cookies, and your browser version, etc, according to the terms of the section “Cookies Policy” below
•    When submitting CVs for us to find a job in the company AEGEO SPA.
•    Ιn case you choose to receive newsletter and offers via e-mail.
•    for the performance of a contract between us (such as services, including services provided when you visit one of our stores,  purchase  of products etc.) or in order to take steps or provide information at yours request  prior to entering into a contract
•    To receive and record requests to use the company’s services, as well as in order to manage these requests and to inform the users/ clients thereabout
•    To ensure that you can communicate with the company about our products and services or about issues you have already raised or any complaints expressed
•    In case you have expressly gave your consent in order to receive notifications via e-mail of our products, offers and news as well as for the processing of your health data, in order to take preventive measures, in cases where certain treatments are not indicated in relation to a health problem that is notified to us.
•    For the establishment, exercise, defence and limitation of legal claims

3.b. Boarding pass

When you visit one of our stores in order to receive one or more of our services, you will be requested to provide us  data such as your name, surname date of arrival and departure(if your temporary residence is a hotel, otherwise in the relevant field you fill in your home address),your email address, data concerning your health and data related to your preferences (this may include questions such as «how you feel  today» or your beauty care routine etc.). We are also giving you the option to give your consent in order to receive promotional emails and updates. In order to receive promotional emails and updates as well as when you provide us with your health data, the legal basis is consent and processing will be valid as long as the consent is valid. The purpose of the processing of your name’s data & the date of arrival and departure data (or residence), is the performance of the contract between us (services). The purpose of the processing οf data concerning your preferences and your e-mail’s address is the legitimate interests pursued by us (e.g. evaluation of a proposed service, communication in the context of issues that may arise after the performance of the contract).  After the services/contract have been concluded, the purpose of the data processing is the legitimate interests pursued by us ( establishment, exercise, defence and limitation of legal claims).  In case you have provided us with your e-mail address and you have given your consent to receive updates and offers, your e-mail address will be processed for this purpose as well.

4. Cookies Policy

The company’s website uses cookies in order to provide to Users/ Clients information, to execute the services offered via the website, and to improve the level of the offered online services, while creating a safer and more effective navigation environment.

The cookies do not contain personal data or information which will allow to anyone to communicate with the visitor of the website, via telephone, e-mail etc. In addition, with the use of cookies, no access to documents or files of your computer takes place.

In addition, cookies enables us to watch the performance and traffic of our website, by improving the website’s interface/ display and the content, according to the preferences of our guests.

We use the cookies necessary to maintain the connection of users to its online services and to store user/visitors’ choices with regard to optional cookies.With the consent of visitors/users we will use additional optional cookies for audience measurement and analysis (analytics) in order to improve the performance and content of our site.
For more information, see the Cookies Policy.

5. Legal basis of Processing

AEGEO SPA will use your information for the following legitimate processing purposes:

-For purposes of compliance with applicable law
-For the purpose of performing the contract between us (such as services, purchase products) or in order to take steps or provide information at yours request prior to entering into a contract.
- In case you have given consent to the processing of your personal data for one or more specific purposes. This includes cookies’ options, receipt of newsletter and e-mails with promotional content and health data that you provide to us, which is important to make known to us, in order to avoid treatments that are not suitable.
-for the purposes of the legitimate interests pursued by us. This includes preferential data, data which is retained after the execution of a contract between us and/or negotiations prior to entering into a contract between us to the limitation of the claims as well as your e-mail address.

In any case that you have provided us with your e-mail address (either via our stores or via a web contact or contract  between us) and you have given your consent to receive updates and offers, your e-mail address will be processed for this purpose as well.

6. Disclosure to third parties

In any case, we take the appropriate technical and organizational measures to ensure that your personal information is stored and processed in accordance with the appropriate security standards and in accordance with the terms of this Policy and the applicable data protection laws.

The personal data declared in the online store with the trademark AEGEO SPA are used exclusively by AEGEO SPA (the “Controller”) or cooperating companies, with which AEGEO SPA has concluded relevant contracts for the protection of your data, in order to support, promote and execute the transactional relationship between us (e.g. companies we use to support our promotional policy, if you have chosen to receive updates, courier companies for order execution, companies that undertake the organization of the company’s file).
Finally, we may transmit or disclose your personal information to official, national or foreign governmental and supervisory bodies (e.g. police, the Bank of Greece, international tax authorities, etc.) when we are required to comply with the law and to prevent to our detriment and to the detriment of our clients’ unlawful actions (e.g. fraud, money laundering, etc.).

7. Security of personal data

AEGEO SPA staff is trained and responsible, while recognizing the importance of protecting privacy and all your personal information. To that end, we have appropriate security policies and we use the appropriate technical and operational tools, data encryption, firewalls, access levels, authorized employees, staff training, periodic inspections, etc.Any partner who has access to the above information uses them to serve the above purposes only. We share the information you give us only in the ways described in this Policy and in accordance with your explicit and specific consent by type of processing that you may at any time and freely to recall by contacting us.

8. Unsolicited commercial communication

We at AEGEO SPA prohibit the use of our site or our services for the purpose of transferring, distributing or delivering any kind of mail or spam. We also do not allow the sending of messages to and from our clients that use or contain invalid or forged headings, invalid or non-existing domain names, techniques to conceal the origin of any message, false or misleading information or violate terms of use of each website.

Ιn order to receive updates and offers via e-mail, we must have your consent.

We do not allow and do not authorize any attempt to use our services in a way that could harm, disable, burden any part of our services, or prevent anyone wishing to use our services.

If we believe that any unauthorized or inappropriate use is made of any of our services, we may, without notice, in our sole discretion, take appropriate steps to block messages from a particular domain, a server emails, or an IP address.

9. Contact for questions or comments

If you have any questions or comments about this privacy policy or if you believe we have not followed the principles set out in this Privacy Policy, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

10. Changes to our Privacy Policy

Current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes to our Websites and Apps. If we make substantial changes to the way we process your personal information, we will send you a prior notice or, when required by law, we will ask for your consent to the implementation of these changes. We strongly recommend that you read our privacy policy and be regularly informed about our practices.


Distinctive title “Aegeo Spas L.T.D.”,
headquarters: Ammoudara Aleviziou, 72, Andreas Papandreou Ave.,
General Commercial Registry Number: 077701127000
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: +30 2810 263700, +30 2810 325053

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