×

JOB LIST

Here are the services that we offer and consist of a list of tasks:

  • Determination of objectives and selection of concept according to the needs of each hotel unit
  • Study of the ground plan
  • Proposals for space improvement / expansion or design from scratch
    • Better and more efficient site management
    • Appropriate number of cabins
    • Installation of Jacuzzi / sauna/ hammam
    • Relax area
  • Daily monitoring of installations under operating conditions and confront any difficulties in the process
  • Budgeting (Equipment & operational expenses)
    •  Find appropriate operating equipment for all areas of the wellness center.
    • Cabin equipment (beds, linens, décor, specialized care machines)
    • SPA reception
    • Sauna, hammam, Jacuzzi
  • Developing service menus tailored to local products.
    • Selection of cabin and retail products
    • Cost analysis of products and therapies
    • Pricing policy
    • Designing a strategic retail plan / promotions
    • Prebooked treatment packages
  • Select & Find Personnel
  • Staff training
    • Salaries negotiation
    • Training for therapies/ treatments and how to use the products
    • Practical training in the services offered
    • Specific training for sales / product promotion and client management with scenarios and real operating conditions
    • Practical training of staff
    • Training material given to staff
  • Cooperation with all departments of the hotel to effectively promote the spa area
  • Final adjustments and improvements of information systems.
  • Preparation of hygiene and safety maintenance manuals
  • Providing all prerequisite forms (questionnaires, medical history, etc.)
  • Developing a Marketing Plan in cooperation with the Marketing department of the hotel unit.
  • Daily monitoring of the development of the center and progress reports
    • Mystery check
    • Check point lists
  • At the end of the year, it is provided an overall review and assessment in service quality